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Cindy I Chen, MD

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Cindy I Chen, MD
Taylen Dermatology
(12 Reviews)
> Get Phone Number & Directions
4920 BARRANCA PKWY STE A IRVINE, CA 92604
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Please do not go to this person if you care about your skin.
by zzzz xxx.xxx.121.88
December 17, 2016
I visited this "Dermatologist" to seek for healing solution for some lipoma on my face.

That was my first visit to her. I'm on PPO.

The first sentence she threw at me is that there is no cure as they are normal for my age (50). She didn't bother to take a closer look. Why not? Because she sat at least 5 feet away from me throughout the whole visit. She didn't give me any suggestion proactively and showed sign of impatience. I had to ask her follow-up questions like "do I need to adjust diet?", "is there any prescribed cream that can help?" and etc. She basically said there is none can help me (because of my age). I asked if they can be removed surgically and her answer is that it would cost $150 each and they might grow back on the same spot again.

Before I left, I asked her again if she has any recommendation (In my mind, I already told myself I would not want to visit her office ever again), she simply replied with a solid "NO". She probably didn't expect me to come back neither.

The appointment literally lasted less than 6 minutes.

I'm afraid she didn't treat me like a patient who is in need of a helping hand. She doesn't seem to have a professional and caring attitude, at least, towards me. I'm very much disappointed.
by ken xxx.xxx.242.243
August 30, 2015
Does this dermatologist use current and safe equipment?
Fairly current
Was this dermatologist friendly?
Friendly Enough
Was this dermatologist's staff friendly?
Yes
Would you recommend this dermatologist to others?
If I Had To
Does this provider return your phone calls?
No
by coloneleastwood xxx.xxx.213.100
March 24, 2014
Well, they have great and friendly estheticians and front-office staff. Not much of a wait to see the doctor. Although when I met Dr. Chen, I felt like she didn't want to answer my questions nor explain much, definitely did not address my skin concerns - which was the reason I was there, and she was not friendly and had no bed-side manners. I felt like she was an elitist - and her take it or leave it attitude was really off-putting. That said, good location, clean environment.
by Anonymous xxx.xxx.252.233
May 07, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.2.212
August 28, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. It was suppose to be a free consultation but in the end, after only 15 mins of meeting with the dr. Chen, the staff charged me $90.
by Luo xxx.xxx.87.58
June 03, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
January 11, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Would you recommend this provider to others?
I Already Have
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
June 17, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
May 24, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider late to your appointments?
No, they were on time
by Anonymous
April 04, 2011
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Map and Directions
4920 BARRANCA PKWY STE A, IRVINE, CA 92604