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Todd L Knapp, MD

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Todd L Knapp, MD
Silver Falls Dermatology
(28 Reviews)
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1390 Waverly Drive SE Albany, OR 97322
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Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
July 20, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
July 14, 2011
Was the waiting area spacious?
Yes
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
June 27, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
May 26, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
April 11, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
March 23, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider have helpful information available online?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
March 10, 2011
My appointment felt a little rushed. I understand that they are busy, but I would have liked a little more time. I wasn't too impressed with their level of service. It wasn't terrible but I think that I probably could've gotten better service somewhere else. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed. They had a few different appointment times available but none were perfect for my schedule.
by tomuchsun
March 07, 2011
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Map and Directions
1390 Waverly Drive SE, Albany, OR 97322