Joan Cantero-Lakhanpal, MD

Joan Cantero-Lakhanpal, MD
2002 MEDICAL PKWY STE 350 ANNAPOLIS, MD 21401
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Consumer Feedback

(12 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Dr. Cantero was very rude and unpleasant to work with. I went to her looking for a new provider and she was very rude and talked down to me. She treated me like my appointment and my questions were an inconvenience for her, and pretty much pushed me out the door 20 minutes into the appointment even though I was still looking for answers to my questions. I would never go back to her and I have warned friends about her unpleasantness.
by Thyroid Issues xxx.xxx.165.130
August 12, 2014
Were the waiting room chairs comfortable at this endocrinologist's office?
Yes
Does this endocrinologist use current and safe equipment?
Fairly current
Was this endocrinologist's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did you leave the office feeling satisfied with your visit?
Somewhat
by Annoyed xxx.xxx.180.227
March 11, 2014
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were you able to relax during your appointment?
Yes, I was completely at ease
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.55.146
November 03, 2013
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this endocrinologist use current and safe equipment?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.243.10
September 17, 2013
Was this provider's office too cold?
No, it was fine
Was this provider's office clean?
It was satisfactory
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Were you able to relax during your appointment?
No, I was on edge
by Anonymous xxx.xxx.188.150
February 15, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.82.115
April 12, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.123.226
March 27, 2012
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Was this endocrinologist friendly?
Not at all
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this endocrinologist answer all of your questions?
No, I left confused and frustrated
by Anonymous
January 09, 2012
When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. I was shocked when they dismissed my concerns as unimportant and told me I was just overreacting. I knew that my situation needed attention, and I couldn't believe that they wouldn't even look into it. My appointment felt a little rushed. I understand that they are busy, but I would have liked a little more time. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone.
by patient in distress
November 10, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
October 09, 2011
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