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Genene M Bekele, MD

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Genene M Bekele, MD
Alpha-Omega Endocrinology Center
(9 Reviews)
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11111 North Scottsdale Road Suite 240 Scottsdale, AZ 85254
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I was so happy with the friendliness of this doctor. This provider has very little helpful information available online. I didn't really feel respected by the front office clerk. I do not like their billing practices, or lack there of when called and told by a receptionist that I owed money, but that they do not send out statements or invoices. So how would I know there was a balance due, and I like to pay my bills the day I receive them. She said I received something from my insurance company, but I explained I had not received anything from them and she said they do not send statements or invoices, If you are not going to send bills, they how do you expect to get paid. When I did get something it had my name on it and a balance due, it did not have the company name or any detail about my services.
by Unsatisfied xxx.xxx.184.142
February 18, 2014
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.143.156
October 06, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.64.67
February 20, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was it easy to make an appointment with this provider?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider's staff friendly?
No, they were rude
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.92.181
January 29, 2013
Dr, Bekele basically saved my life. I went to him (a 19 mile drive but worth it) for a second opinion after another doctor said I had thyroid cancer and had to have my thyroid removed. He had me take a Sestimibi scan that uncovered, NOT thyroid cancer but lung cancer. If I had not gone to him I'd have had my thyroid out and a year or two later would have had inoperable lung cancer. He is obviously very attuned to what his patients need. Needless to say he became my doctor of choice.
Unfortunately he no longer takes my insurance and I've had to find help elsewhere. I'd still go to see him if I could.
by AMalteseMama xxx.xxx.254.202
November 11, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Was this endocrinologist's staff friendly?
Yes, they went above and beyond
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
December 30, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
October 11, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office easy to locate?
Fairly Easy
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
June 11, 2011
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. I was pleased with the friendliness of the doctor. It is something I look for in health care providers. I am going to refer everyone I know here. I absolutely love this place. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.
by pat
April 14, 2011
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Map and Directions
11111 North Scottsdale Road Suite 240, Scottsdale, AZ 85254