Oliver L Ong, MD

Oliver L Ong, MD
801 S CHEVY CHASE DR STE 102 GLENDALE, CA 91205
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Consumer Feedback

(6 Reviews)
Service
2 star average for Service
Environment
2.5 star average for Environment
Expertise
1 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Completely agree with the other complaints - I cried in his office too. Here you are being told you have a thyroid disorder and there is absolutely no empathy coming from Dr. Ong. Even worse, he doesn't explain anything! The only way to figure anything out about your condition is to ask him questions, which I started to do.. but get this -- he actually interrupted me and said he had no more time to answer my questions; he had another patient to see. He is only allotted 15 minutes per patient and my time was up. And he's only been in there 10 minutes and stared at computer screen the entire time! No eye contact or discussions with me. He did offer for me to wait and he would come back to answer more questions. I did take him up on his offer. I also tried to get him to see what an extremely poor communicator he is, but he has no insight of any kind. Extremely defensive, like the patients are his enemy. He also tried to blame me for not getting new labs before my appointment but no one ever told me to do so let alone handed me a lab slip. Something is seriously wrong with this doctor. So wrong that it makes me questions his actual medical skills. I am moving on to a new doctor ASAP.
by L.Wright xxx.xxx.69.203
December 05, 2015
No personality, he made me cry in his office
by Faye xxx.xxx.7.98
November 19, 2015
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.128.74
May 11, 2012
This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. The magazines in their waiting room were so boring. It made my time in the waiting room drag; but I have not waited in the waiting room more than 15 minutes. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and if the Dr. is not there to give me an answere he calles back as soon as possible.
by Anna
May 12, 2011
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
by Anonymous
April 27, 2011
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous
April 12, 2011
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