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Brian D Fengel, OD

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Brian D Fengel, OD
(7 Reviews)
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933 MAMARONECK AVE STE 105 MAMARONECK, NY 10543
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Does this provider promptly return your phone calls?
Yes
Was this provider late to your appointments?
No, they were on time
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.122.173
May 21, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider use current and safe equipment?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.170.82
October 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.177.19
June 21, 2012
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Anonymous
March 09, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
December 12, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider use excessive foul language?
No
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
November 29, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Would you recommend this optometrist to others?
I Already Have
by Anonymous
October 26, 2011
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Map and Directions
933 MAMARONECK AVE STE 105, MAMARONECK, NY 10543