Elaina Groo, OD

Elaina Groo, OD
456 GIDNEY AVE NEWBURGH, NY 12550
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider have reasonable prices?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Maryann xxx.xxx.6.132
January 24, 2014
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous xxx.xxx.208.79
November 02, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Madelyn Ramos xxx.xxx.190.109
October 15, 2013
Did you experience unnecessary pain during your visit?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by tweetytgirl22 xxx.xxx.213.62
August 08, 2013
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.46.170
August 05, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office too cold?
No, it was fine
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was it easy to make an appointment with this provider?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.190.109
March 01, 2013
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.6.132
September 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Vicky Bell xxx.xxx.24.2
May 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.32.114
April 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.109.130
April 30, 2012
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