Directory > Providers > Eye Care > Optometrist > NY > Rochester > Paul J Caito, OD > Reviews

Paul J Caito, OD

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Paul J Caito, OD
(72 Reviews)
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261 ALEXANDER ST ROCHESTER, NY 14607
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Consumer Feedback

(72 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was it easy to make an appointment with this provider?
Yes
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's office too cold?
No, it was fine
by Anonymous
December 28, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider have helpful information available online?
Yes
by Anonymous
December 19, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
November 30, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
November 17, 2011
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
by Anonymous
November 03, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
October 24, 2011
Dr Paul Caito is the absolute BEST!
He has been caring for my eyes for 30 years
and I trust him completely.
by Anonymous
October 09, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
September 07, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
September 01, 2011
Did you experience unnecessary pain during your visit?
No
Were you able to relax during your appointment?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
by Anonymous
August 22, 2011
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Map and Directions
261 ALEXANDER ST, ROCHESTER, NY 14607