Todd T Bainbridge, OD

Todd T Bainbridge, OD
Bainbridge Eye Care Associates 1255 West Chester Pike West Chester, PA 19382
Add a Review

Consumer Feedback

(4 Reviews)
Service
2 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Are you going to visit this provider again?
Sure
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.13.199
November 23, 2013
Review of Dr. Todd Bainbridge, Optometrist.

Before I get into detail, I’d like to start with 3 partial definitions from Wikipedia.

Ophthalmology is the branch of medicine that deals with the anatomy, physiology and diseases of the eye. An ophthalmologist is a specialist in medical and surgical eye problems. Since ophthalmologists perform operations on eyes, they are both surgical and medical specialists.

Optometry is a health care profession concerned with the health of the eyes and related structures, as well as vision, visual systems, and vision information processing in humans; are trained to prescribe and fit lenses to improve vision, and to diagnose and treat various eye diseases.

An optician is a specialized practitioner who designs, fits and dispenses lenses for the correction of a person's vision. Opticians determine the specifications of various ophthalmic appliances that will give the necessary correction to a person's eyesight.

My story -

• An ophthalmologist gave me an eye exam and a new prescription for corrective lenses.

• An optician had the new lenses made for my new frames. They didn’t work.

• At a second, confirming visit, the ophthalmologist stood by his prescription.

• The optician stated he made what the ophthalmologist prescribed.

• Stalemate – and here I was with a pair of $400 glasses that were useless.


I needed a “tiebreaker” – and that was Dr. Bainbridge.

I made an appointment, told him my predicament and told him he was the “tiebreaker” and he gave me his “normal” exam.

I’ve been wearing glasses for 65 years, and don’t think I’ve ever had such a thorough exam.

• He is thorough
• Takes his time
• Explains things – even to the point of drawing diagrams for clarification.
• He follows up – with the ophthalmologist and the “normal” doctor.
• A new corrective prescription from Dr. Bainbridge was $20; the ophthalmologist charged $45.

I have the new lenses according to Dr. Bainbridge’s prescription – and he “hit the nail on the head”.

Therefore – I highly recommend Dr. Bainbridge – you’ll find out what “thorough” is and you won’t have wasted time, money and aggravation.
by George xxx.xxx.246.228
August 24, 2013
I just answered questions honestly so this review may seem over-the-top. Seems there is a auto-generator on this site? Honestly I'm leaving the rest because it's comical despite being dreived from my experience: The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I'm really excited to tell my friends and family about the fantastic experience I had here. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I don't know of anywhere else that would've taken better care of me. I had a great experience.
by NMcDonald xxx.xxx.82.158
July 30, 2013
Dr Bainbridge is wonderful. He needs to be aware that his staff is incompetant. Don't call when prescription is ready and files wrong info for insurance, etc. If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. I showed up on time for my appointment but they weren't even there yet. I had to wait quite a while for them and my entire day's schedule was messed up. I'm undecided if I would refer any of my friends or family here. I'm not sure if I loved them that much to be honest. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by Anonymous
January 19, 2012
Add a Review