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Alan M Cohen, OD

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Alan M Cohen, OD
(14 Reviews)
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121 JOHN ROBERT THOMAS DR EXTON, PA 19341
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Were the waiting room chairs comfortable at this eye care office?
Extremely comfortable; I could have fallen asleep
Was this provider friendly?
Extremely Friendly
Does this provider have a good professional reputation within your community?
Yes
by lighthouse950 xxx.xxx.234.222
July 10, 2014
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider's staff friendly?
Yes
Does this provider use current and safe equipment?
Yes
Was this provider friendly?
Yes
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
by Anonymous xxx.xxx.150.7
May 20, 2014
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
by Anonymous xxx.xxx.231.147
June 28, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by New customer xxx.xxx.28.231
March 22, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.153.160
October 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Mike xxx.xxx.252.225
April 18, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I felt confident leaving there knowing that my eyes were in good hands. As long as I live in this area, I will continue to go to this office.
by Jessica xxx.xxx.145.227
April 05, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this optometrist seem knowledgeable about different types of contacts?
Yes, I was impressed
Did this provider rush your appointment?
No
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
March 08, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous
March 05, 2012
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They made the extra effort to make sure every question and concern I had was addressed. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazing, I just love this place.
by Anonymous
August 20, 2011
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Map and Directions
121 JOHN ROBERT THOMAS DR, EXTON, PA 19341