John L Burns, OD

John L Burns, OD
7801 OLD BRANCH AVE STE 103 CLINTON, MD 20735
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
I have been going here for five years or more. I absolutely loved going here and I am very sad that they don't accept my new insurance. The office is very clean and the staff is very knowledgeable and friendly. You get a rose after your visit, what a nice touch.
by Monique xxx.xxx.32.12
March 04, 2015
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Did this provider have reasonable prices?
Absolutely!
by Rodney Beverly xxx.xxx.178.208
January 25, 2014
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.185.146
November 01, 2013
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.33.81
May 28, 2013
Are you going to visit this provider again?
Without a doubt!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.215.193
February 05, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
December 01, 2011
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
September 06, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider offer flexible appointment times?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
June 01, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
April 19, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
April 04, 2011
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