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Cecilia P Williams, OD

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Cecilia P Williams, OD
(57 Reviews)
> Get Phone Number & Directions
7241 COMMERCE ST SPRINGFIELD, VA 22150
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Consumer Feedback

(57 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
October 07, 2011
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by Anonymous
October 05, 2011
Was this provider late to your appointments?
No, they were on time
by Anonymous
September 20, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
August 22, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider use current and safe equipment?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
August 07, 2011
Are you going to visit this provider again?
Without a doubt!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
July 29, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
July 29, 2011
Dr. Williams took her time with me and really listened. She was very helpful in getting me the best combination of eyeglass and contact lens prescriptions that worked for me.
by Anonymous
July 05, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They were so kind and attentive to me.
by Anonymous
June 20, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office easy to locate?
Fairly Easy
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider have reasonable prices?
Yes
by Anonymous
June 14, 2011
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Map and Directions
7241 COMMERCE ST, SPRINGFIELD, VA 22150