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Cecilia P Williams, OD

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Cecilia P Williams, OD
(57 Reviews)
> Get Phone Number & Directions
7241 COMMERCE ST SPRINGFIELD, VA 22150
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Consumer Feedback

(57 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.26.4
September 24, 2014
Would you recommend this provider to others?
Yes
Was this provider friendly?
Extremely Friendly
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Does the provider's staff maintain a professional appearance?
Definitely yes
by Anonymous xxx.xxx.243.253
August 13, 2014
The staff is the very friendly and helpful. I have been going to Dr Williams for 30 some years. I would send my friends and family here.. They answered every single question I had, and made it clear that they are always available if I think of any more questions I want answered. I was so pleased with the warm reception I got here-everyone is so friendly! The staff is wonderful about making a real effort to get me in when I need it. They're so helpful and try hard to be accommodating.
by Connie xxx.xxx.86.5
June 26, 2014
Does this provider take that extra step to make you feel special?
Absolutely
Did a staff member acknowledge or greet you when you entered?
Definitely
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
by Anonymous xxx.xxx.153.214
March 11, 2014
Does this provider remember you and your circumstances at every appointment?
Yes
Would you refer this provider to a family or friend?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.32.140
October 21, 2013
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.212.184
September 13, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Kaye xxx.xxx.97.3
July 27, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.138.233
July 25, 2013
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.236.182
July 08, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.27.7
April 11, 2013
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Map and Directions
7241 COMMERCE ST, SPRINGFIELD, VA 22150