Maureen J Kimmeth, OD

Maureen J Kimmeth, OD
6701 S LOISDALE RD SPRINGFIELD, VA 22150
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Anonymous
December 08, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
September 20, 2011
Did this provider answer all of your questions?
None of my questions were answered
Does this provider use current and safe equipment?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous
August 25, 2011
Was this provider's staff friendly?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider use excessive foul language?
No
by Anonymous
July 02, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
June 06, 2011
I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could use more help. If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. What mattered most to me though, they were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. In the Springfield office, they had a few different appointment times available but none were perfect for my schedule.
by Anonymous
May 19, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
May 06, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Was this provider's office easy to locate?
Fairly Easy
Was this provider late to your appointments?
No, they were on time
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
by Anonymous
April 18, 2011
I just got back from my appointment. The doctor never showed up, and her office was trying to reach me by calling a number I've never had. There is only one listing in the state with my last name, not real hard to find me in this internet age.
by Anonymous
March 25, 2011
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