Michael J Davidson, OD

Michael J Davidson, OD
8350 TRAFORD LN SPRINGFIELD, VA 22152
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Was this provider's staff friendly?
Friendly Enough
Did this provider answer all of your questions?
Yes
Was this provider friendly?
Yes
Were the waiting room chairs comfortable at this eye care office?
Yes
Did this provider take time with you at your appointment?
Mostly yes
by Anonymous xxx.xxx.84.175
July 11, 2014
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
by Anonymous xxx.xxx.125.2
October 30, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by ShellyTea xxx.xxx.2.50
October 10, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider have helpful information available online?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.135.134
March 27, 2013
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Was this provider friendly?
Absolutely Not!
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
by Beth xxx.xxx.98.174
February 25, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider remember you by name?
Sometimes, but not always
Would you recommend this optometrist to others?
Yes
by Anonymous xxx.xxx.19.1
December 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.138.234
August 15, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.103.34
April 16, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
February 11, 2012
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
February 10, 2012
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