Mark W Keyes, OD

Mark W Keyes, OD
25314 LANKFORD HWY ONLEY, VA 23418
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
by Anonymous xxx.xxx.177.149
September 11, 2013
Was this provider's staff friendly?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider have reasonable prices?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.50.235
August 17, 2013
by Anonymous xxx.xxx.1.45
July 10, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.56.29
April 04, 2013
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.95.252
January 17, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
October 27, 2011
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