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Richard Douglas, Dr.

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Richard Douglas, Dr.
Douglas Optometry
(9 Reviews)
> Get Phone Number & Directions
4705 Buckingham Court Chester, VA 23831
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Dr. Richard Douglas is an excellent eye doctor that has been taking great care of my eyes and others in my family for many years! He is extremely thorough, knowledgeable, efficient and is very patient friendly! His staff is wonderful and most accommodating as well! I have definitely refer him to friends seeking eye care and a dedicated doctor!
by Margrit-Anne Dosier xxx.xxx.76.211
July 13, 2022
I used to love this place, I have been going there for years., but today I needed one contact, ONE, because I was given a black eye over the weekend and it had ripped my contact....without my contacts I am BLIND. but since I was 4 days past my annual exam they couldn't give me ONE contact until I could make it in.... I couldn't believe how rude the office MANAGER was. I was crying on the phone explaining I am at work and cannot see!!! and all she could think about was making money off me...I have asked for my personal records and will NOT be giving them my business ever again. Thanks for letting me know that your patients are not a priority! All she had to do was offer a resolution for me if she truly couldn't assist me for example : I'm sorry but we cannot help you because you are due for an annual exam, considering your circumstances and cannot see, how about we try to get you in tomorrow! but instead she was just rude and didn't offer to help in any way. She was content to see a customer walk away and that's sad.
by Me xxx.xxx.221.54
May 05, 2014
Was this provider's staff friendly?
Yes
Were the waiting room chairs comfortable at this eye care office?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider friendly?
Extremely Friendly
Was the background music pleasant while you were in the waiting room?
Yes
by jg xxx.xxx.52.254
April 24, 2014
Was this provider's staff friendly?
Yes
Does this provider use current and safe equipment?
Yes
Would you recommend this provider to others?
I Already Have
Was this provider friendly?
Yes
Did this provider answer all of your questions?
Mostly
by Sheilah xxx.xxx.246.188
April 21, 2014
Did this provider prominently display their diplomas or business license?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Are you going to visit this provider again?
Sure
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.122.147
June 20, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Terri xxx.xxx.7.65
August 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.52.10
July 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.216.223
April 04, 2012
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
by Anonymous
June 10, 2011
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Map and Directions
4705 Buckingham Court, Chester, VA 23831