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Gary C Few, OD

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Gary C Few, OD
(6 Reviews)
> Get Phone Number & Directions
1890 ALABAMA HWY 157 STE 410 CULLMAN, AL 35058
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Was this provider's office easy to locate?
Only with clear directions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.178.25
April 24, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.3.210
September 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.127.2
August 27, 2012
The doctor and others directly in charge of my care were GREAT! However, dealing with the office staff on the phone was a nightmare! It took me 15 minutes on the phone to set 3 appointments.

We provided all the updated insurance information well in advance of the appts. Even though I asked them to verify insurance coverage when I gave them the info (since it was a recent insur change), they waited until my husband and stepdaughter arrived for their appointment Turns out that my insur company failed to list my stepdaughter on the insurance.

So that appointment had to be rescheduled. I got the info corrected with my insurance company, and asked the dr. office staff to Verify online that she was indeed listed now. They told me they couldn't do that until the date of the appointment (when the patient actually showed up). I had to explain to them that "verifying" coverage was not the same thing as getting the "treatment approval" form that they need from the insurer on the date of the appointment.

Finally got everyone examined, and a few weeks later I get a bill in the mail from them. No detail, only a "balance foward." I call for an explanation, and was told that we owed $xxx. But she couldn't tell me what for! But if I wanted to, I could leave a message for the part-time insurance clerk, which I did. And who never called me back despite two more left messages.

I leave it alone to see if I receive another bill, and a few weeks later, I get a REFUND check from this office!
by Katie xxx.xxx.127.2
July 17, 2012
They have a very good professional reputation. I know that I'm under the care of an expert. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
Their standard of patient comfortability is obviously very high and it showed throughout the entire appointment. I was impressed from the first moment I entered for my appointment and sat in their very comfortable waiting room chairs.

The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Anonymous
July 05, 2011
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were the waiting room chairs comfortable at this provider's office?
They were average
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous
March 23, 2011
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Map and Directions
1890 ALABAMA HWY 157 STE 410, CULLMAN, AL 35058