Mark G Tufte, OD

Mark G Tufte, OD
1535 42nd St. S FARGO, ND 58103
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
Value
2.5 star average for Value
My best friend had a problem with them billing her over $200 for services she had already paid for at her visit. Also, I was having problems with the wear of my contacts before my yearly physical was up. They were ripping in my eye. The staff said that I had to come in and have another exam before I could give me a replacement contact. I'm in college and don't have enough money to pay for a whole $500 for a visit. It seemed like they're only concerned about making money. They didn't seem too happy to be helping me. Maybe they were just having a bad day, but they could have been nicer. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. Don't waste your time.
by Concerned xxx.xxx.190.81
October 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.207.166
August 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.80.249
April 16, 2012
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Anonymous
January 24, 2012
Did this provider have reasonable prices?
They were decent, but not very affordable
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
by Anonymous
July 21, 2011
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