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Jacqlyn E Long, OD

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Jacqlyn E Long, OD
(12 Reviews)
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5445 TELEGRAPH RD SAINT LOUIS, MO 63129
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Dr. Long was awesome. I moved so I stopped using their service. I miss them.
by Patrice Crotty xxx.xxx.159.96
April 23, 2021
Great doctor, very thorough. Her staff is exceptionally helpful and friendly.
by Becky xxx.xxx.237.26
October 23, 2014
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this optometrist provide you with an accurate prescription?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.63.210
October 10, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Jackie xxx.xxx.11.3
September 10, 2013
It took me almost 3 years and 3 eye doctors to find Ms. Long. Her office staff is fantastic, always smiling and engaging and willing to go out of their way to assist the patient. You can tell they really care about the business and the doctor. Ms. Long is thorough in her examination and I have never felt rushed or short-changed. I wouldrecommend her to anyone who wants a good experience and not the factory of other chain stores.
by JoeR xxx.xxx.225.228
August 16, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider offer flexible appointment times?
Yes
Would you refer this provider to a family or friend?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.106.100
August 02, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always put the customer first?
Yes, they always put customers first
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.160.158
January 31, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.15.101
August 27, 2012
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
February 24, 2012
Would you refer this provider to a family or friend?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Would you recommend this optometrist to others?
Yes
Are you going to visit this provider again?
Sure
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
January 26, 2012
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Map and Directions
5445 TELEGRAPH RD, SAINT LOUIS, MO 63129