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Erica Burton, OD

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Erica Burton, OD
(5 Reviews)
> Get Phone Number & Directions
722 W 32 HWY STOCKTON, MO 65785
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
4.5 star average for Staff
Recommended
2 star average for Recommended
Not a thorough exam. I went in for a routine eye glass prescription. I didn’t have a complete exam. They insisted I had cataracts and needed surgery and that I wouldn’t be able to see just wearing glasses. They told me this without even eye dialation. She was pushy and wanted me to go to her associate for surgery. I told her no I don’t think so. I took their prescription and had glasses made. I could not see out of them at all. I was told the prescription was incorrect and I should get a recheck. The eye prescription was indeed incorrect. I went back to my long time eye doctor and the prescription he gave me was very different, I got glasses and my sight is perfect with them. My longtime doctor told me my cataracts had not progressed enough for surgery and were not even hampering my eyesight as yet. I would not recommend Erica Burton and won’t go back. Very pushy and confusing.
by Gary Fischer xxx.xxx.21.69
August 09, 2019
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Are you going to visit this provider again?
If I need to, I'll return
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider rush your appointment?
No
Was this provider friendly?
Polite Enough
by Anonymous xxx.xxx.116.102
December 02, 2013
I don't think they were very experienced or well-trained. They didn't know what they were doing at all. I had a hard time bearing the cologne they were wearing, it didn't smell very good at all. It wasn't the worst I've ever smelled, but it definitely wasn't the best. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. The wait was absolutely ridiculous. It messed up my entire day.
by Frank xxx.xxx.67.221
February 06, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.15.119
June 15, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
March 06, 2012
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Map and Directions
722 W 32 HWY, STOCKTON, MO 65785