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Janet B Westenberger, DO

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Janet B Westenberger, DO
(12 Reviews)
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3875 N BUFFALO ST ORCHARD PARK, NY 14127
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was this family doctor's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.52.124
March 07, 2014
They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by Sally xxx.xxx.107.44
November 02, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous xxx.xxx.184.82
October 04, 2013
Did this provider answer all of your questions?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this family doctor's staff friendly?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.142.82
May 22, 2013
Are you going to visit this provider again?
Without a doubt!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.142.82
February 15, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.228.1
November 16, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.187.161
November 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by j heywood xxx.xxx.242.53
August 20, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this family doctor use current and safe equipment?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
December 07, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous
December 02, 2011
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Map and Directions
3875 N BUFFALO ST, ORCHARD PARK, NY 14127