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Richard O Akoto, MD

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Richard O Akoto, MD
(8 Reviews)
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344 UNIVERSITY BLVD W STE 326 SILVER SPRING, MD 20901
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous xxx.xxx.231.118
June 24, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider listen to your input and concerns?
Yes
Did you experience unnecessary pain during your visit?
No
Was it easy to make an appointment with this provider?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.55.148
March 13, 2013
Does this provider offer flexible appointment times?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you feel safe in this provider's care?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by David Obama xxx.xxx.5.197
January 28, 2013
Was the waiting area spacious?
No, it was rather cramped
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
by Anonymous xxx.xxx.193.4
October 26, 2012
They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. What I liked was how friendly the doctor and staff were here. I felt welcomed and think I will be returning. They always make sure to return my phone call as soon as possible. They've never left me waiting. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by motoure
December 09, 2011
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Sheldon C.
July 19, 2011
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
June 29, 2011
They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. One of my pet peeves is bad breath, and one thing that I have always noticed about this provider is that they never have bad breath. I've never even noticed a smell at all. They have a very good professional reputation. I know that I'm under the care of an expert. The chairs in their waiting room were definitely above average. I was comfortable. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
by DORA
March 31, 2011
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Map and Directions
344 UNIVERSITY BLVD W STE 326, SILVER SPRING, MD 20901