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Janis Black, DO

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Janis Black, DO
FAMILY HEALTH CENTER AT PORT ST. JOHN
(14 Reviews)
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3740 CURTIS BLVD, SUITE 108 Cocoa, FL 32927
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
This office is cold and as far from patient centered as one can get. They use an electronic record to it's lowest use not allowing patients to correspond with staff. You will wait for scheduled appointments for at least a half an hour in the lobby and at least 15-20 once you are taken back. Schedule plenty of time to account for the "short staffing" which is detailed every visit. You will be seen for one complaint only and they will choose based on highest billing potential which one it is. Their competence is questionable at best. I would avoid this practice at all cost.
by GF xxx.xxx.87.66
October 31, 2018
I will NEVER go back to this office!!! I went in for the first time to get established and was seen by Dr Olga............I went over my medical history with her. I told her I had expierenced fluid around my heart back in Nov 2011 along with fluid in my lung. This was all resolved in Nov 2011...she told me she wanted to listen to my heart and check me out. She listened and IMMEDIATELY told me I was in conjestive heart failure, and then she listen to my lungs and told me i had fluid in my lungs!!!!!!!!! Everything I had just told her about my past.....she stated I needed to get to the ER RIGHT AWAY. Needless to say I was in a state of PANIC! I did go to the ER just to be checked out but I knew from past expierience and how I felt that I was just fine. ALL TESTS came back Negative just as I thought. All she did was scare me half to death with her wrongly Diagnosing me with NO PROOF! I called to complain and its been 10 days with NO RESPONSE from Dr Janis Blacks husband who handles things like this!!!! That in itself is very unproffessional and uncaring!!!!!! Evidently nothing has been said to her as I recieved a phone call today from a cardiologist because of a referal from Dr Olga!!!!!!! I am EXTREMELY upset about this whole situation! Seems like it all about the money and not the patients! I will NEVER GO BACK!
by Yvette xxx.xxx.52.31
September 11, 2015
Did you leave the office feeling satisfied with your visit?
Yes
Would you recommend this family doctor to others?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Was this family doctor's staff friendly?
Yes, they went above and beyond
Was this family doctor friendly?
Extremely Friendly
by Anonymous xxx.xxx.144.4
March 07, 2014
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by theresasmith xxx.xxx.40.246
September 30, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
January 24, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
November 29, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
November 17, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this family doctor friendly?
Yes
Did this provider rush your appointment?
Not too much, but somewhat
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider promptly return your phone calls?
Yes
by Anonymous
October 07, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
October 04, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
September 08, 2011
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Map and Directions
3740 CURTIS BLVD, SUITE 108, Cocoa, FL 32927