Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite