Brian D Heim, MD

Brian D Heim, MD
1784 S CLEVELAND MASSILLON RD COPLEY, OH 44321
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Consumer Feedback

(33 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
by Anonymous xxx.xxx.170.101
October 02, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by sean davis xxx.xxx.145.142
September 27, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this family doctor friendly?
Extremely Friendly
by Anonymous xxx.xxx.192.179
September 27, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider have helpful information available online?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Katie Saintenoy xxx.xxx.196.168
September 26, 2012
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.9.104
September 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Laila Marie xxx.xxx.192.179
September 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.58.14
September 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.122.132
September 14, 2012
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.201.220
September 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.196.112
August 15, 2012
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