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Brian D Heim, MD

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Brian D Heim, MD
(33 Reviews)
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1784 S CLEVELAND MASSILLON RD COPLEY, OH 44321
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Consumer Feedback

(33 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did this provider have reasonable prices?
Absolutely!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Would you recommend this family doctor to others?
I Already Have
by Marissa xxx.xxx.54.71
December 04, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous xxx.xxx.71.250
June 25, 2013
Did this family doctor answer all of your questions?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.73.165
May 06, 2013
Did this family doctor answer all of your questions?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider treat their staff well?
Yes, they treat their staff with respect
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.84.58
January 10, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.130.117
January 05, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this family doctor friendly?
Extremely Friendly
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.43.218
October 23, 2012
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by NoNeedles1 xxx.xxx.40.111
October 14, 2012
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by LonerMaybelle xxx.xxx.40.111
October 12, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this family doctor friendly?
Extremely Friendly
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Cassie xxx.xxx.91.216
October 02, 2012
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Cheryl Newman xxx.xxx.152.113
October 02, 2012
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Map and Directions
1784 S CLEVELAND MASSILLON RD, COPLEY, OH 44321