Laura J Johnson, MD

Laura J Johnson, MD
12289 HANCOCK ST STE 35 CARMEL, IN 46032
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Would you recommend this doctor to others?
Yes
by Anonymous xxx.xxx.228.44
October 03, 2014
Phone staff is rude and does not make attempt to be helpful with scheduling. It is IMPOSSIBLE to get a sick appointment., Every time I call they are full, but they won't book a sick appointment for the next day; instead, they want you to call back at 8am on a first come first served basis, which is hard to plan around when you work. I liked the doctor, but if I can't see her it doesn't matter how friendly she is.
by Laura xxx.xxx.150.109
June 09, 2014
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous xxx.xxx.1.246
April 12, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.238.100
April 09, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Would you recommend this family doctor to others?
I Already Have
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.61.137
December 14, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by IrishGirl xxx.xxx.85.210
October 16, 2012
Would you refer this provider to a family or friend?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's staff friendly?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.140.55
September 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.2.2
June 05, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
December 27, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
September 19, 2011
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