Douglas L Phillips, DO

Douglas L Phillips, DO
8607 TEMPLE DR FORT WAYNE, IN 46809
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office too cold?
No, it was fine
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.131.111
February 03, 2014
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider offer flexible appointment times?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.159.34
August 29, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.192.144
April 09, 2013
Did this provider have reasonable prices?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
March 02, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Are you going to visit this provider again?
Without a doubt!
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Was this family doctor's staff friendly?
Yes, they went above and beyond
by Anonymous
February 27, 2012
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this provider listen to your input and concerns?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this family doctor friendly?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
February 14, 2012
Almost every time I visit, I have to remind them who I am, why I'm there, and what my circumstances are. Their office equipment seems fairly current. I was comfortable with it. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. When I called in about seriously high blood pressure problems on a Saturday while Dr Phillips was on-call, he was very rude and short with me and also acted like I was a bother. Don't bother him!
by Missy
January 21, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
January 20, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider promptly return your phone calls?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
January 19, 2012
They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
by cinde
November 07, 2011
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