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Susan M Kennedy, DO

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Susan M Kennedy, DO
(8 Reviews)
> Get Phone Number & Directions
411 LAUREL ST STE A120 DES MOINES, IA 50314
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.133.34
October 16, 2013
Would you refer this provider to a family or friend?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.221.154
April 22, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider give unbiased advice?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous xxx.xxx.149.81
October 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.214.232
April 10, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's office easy to locate?
Only with clear directions
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
August 16, 2011
I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. I will definitely refer my friends and family here. They were great and I think more people should know about them. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by Michelle
August 04, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider have reasonable prices?
Absolutely!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
June 15, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider offer flexible appointment times?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
March 15, 2011
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Map and Directions
411 LAUREL ST STE A120, DES MOINES, IA 50314