Robert J Macdonald, MD

Robert J Macdonald, MD
9715 PRAIRIE RIDGE RICHMOND, IL 60071
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Dr. McDonald is the absolute perfect doctor. Just wish he had more convenient hours.
by Kash xxx.xxx.70.63
September 05, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.230.201
July 26, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
December 13, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. What I really loved was how friendly the doctor and staff were here. I felt so welcome and will definitely be with them for the long haul. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help.
by AppreciativeClient...6 years
September 28, 2011
Would you recommend this family doctor to others?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
September 08, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
September 01, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
August 29, 2011
Dr. Macdonald is a great physician. His staff is kind and efficient.
by justjaime
August 03, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this family doctor use current and safe equipment?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
August 01, 2011
Dr. Robert MacDonald provides excellent care and attention to detail. He always gets back to us promptly with follow up. His staff is excellent and my family has been under his care now for 15 years. I highly recommend him.
by Curt Gandy
July 15, 2011
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