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Charles D Kalenowski, MD

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Bartlett, IL

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Northwestern Medicine Regional Medical Group

Bartlett, IL

Northwestern Medicine Regional Medical Group

Bartlett, IL
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Charles D Kalenowski, MD
(10 Reviews)
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304 BARTLETT PLZ BARTLETT, IL 60103
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
Did you leave the office feeling satisfied with your visit?
Yes
Did this doctor answer all of your questions?
No, I left confused and frustrated
Was this doctor friendly?
Friendly Enough
Was this doctor's staff friendly?
Friendly Enough
Does this provider take that extra step to make you feel special?
Not really
by Anonymous xxx.xxx.224.76
June 14, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Extremely Friendly
by Anonymous xxx.xxx.57.73
May 08, 2014
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.82.208
April 17, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was the waiting area spacious?
Yes, extremely spacious
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous xxx.xxx.30.241
October 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.84.2
August 06, 2012
Appointment was less than 5 minutes long. Doctor blew me off and claimed there was nothing wrong with me. Saw another doctor the following day who immediately put me on antibiotics and was astonished I was not given them by the previous doctor.

Called Kalenowski's office back a few days later to explain how I had to see a 2nd doctor to get proper treatment and felt I should not be charged for my 4 minute pointless visit. Was told by the HR lady that Dr. Kalenowski disagrees and I should pay for the pointless visit even though no medical care or advice was given. Am fighting it with my insurance company now.
by DJK xxx.xxx.144.162
July 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.20.154
April 03, 2012
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by bill
February 04, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this family doctor use current and safe equipment?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
June 11, 2011
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did you leave the office feeling satisfied with your visit?
Completely!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
March 30, 2011
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Map and Directions
304 BARTLETT PLZ, BARTLETT, IL 60103