Linda C Stewart, MD

Linda C Stewart, MD
604 CHEVELLE CT STE C BATON ROUGE, LA 70806
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
I have gone to this doctor's office for several years since my previous doctors had retired. Dr. Stewart was a local doctor and she seemed decent enough for the simple aches and pains. I don't have to go often, and when I do, the wait is usually over an hour or more to see the doctor. When I arrived for one particular visit for one of their earliest appointments, I had to wait a few minutes before I could sign myself in for my appointment. After several minutes, the receptionist asked me for my information. I told her nothing had changed but she insisted I fill out the paperwork. I had let out a sigh since I was tired which the receptionist apparently took the wrong way. The receptionist was extremely rude to me from that point on. While filling out my paperwork, I could hear the receptionist telling the office manager "If a patient wants to be rude, I can be even ruder to them." She and the office manager proceeded to sternly yell at me across the waiting room asking for my insurance card. I asked them to please wait so I could use the information to finish filling out my paperwork. I had to repeat myself several times as they continued to yell at me in front of the other patients in the waiting room (I did have to raise my voice once unfortunately). After being able to turn in all my paperwork and cards, they had seemed to calm down behind the back desk. My name was called and I proceeded to the back. Once in the patient room, I asked the office manager (who was the nurse who was bringing me to the room) about a shot I needed to get. She said they are UNABLE to order that common shot (mmr). After she left my patient room, I was talking to a family member who had arrived late about the experience I had been having so far. Suddenly my patient room door opened without a knock and it was the receptionist. She then start to yell at me saying all they needed was my information. My family member and I were shocked that this receptionist just let herself into my patient room. I asked her if she was eavesdropping. She got extremely defensive and said that she was getting something outside the closet outside my patient room and she could just hear us. She continued to say unprofessional things loudly. When I mentioned to her that she should probably not say negative things about patients within earshot, she became shocked and denied the claim. She then started yelling "I'm so done! I'm so done with all this!" She at least closed the door behind her when leaving my patient room. We waited a few more minutes then the doctor came in. She asked us to leave saying we were too much of a disruption. We asked her if she knew about what her staff did and told her some of the most unprofessional things her staff did. She denied her staff did anything, did not apologize for the behavior of her staff, and then asked us to leave again. We told her we were already to leave and wanted a refund of our co-pay. We thankfully were able to get our co-pay back and left gladly. We are know looking for a new doctor. We were appalled at the whole situation and lack of professionalism.

Basically, rude and unprofessional staff, no respect for patients, can't get/order all the necessary and common shots, and will refuse to see patients.

We ARE looking for a new doctor with a better staff. We are also contacting our healthcare provider to alert them to the unprofessional nature there since she was part of the approved network.
by Tory G. xxx.xxx.90.168
March 02, 2016
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this doctor to others?
I Already Have
Was the background music pleasant while you were in the waiting room?
Yes
by Taylor Weatherspoon xxx.xxx.148.204
June 09, 2014
Did this family doctor answer all of your questions?
Some were answered
Did the staff help you feel comfortable when you called with questions or concerns?
Somewhat
Was this family doctor friendly?
Extremely Friendly
Was this provider helpful about using your insurance coverage?
Somewhat
Was this family doctor's staff friendly?
Not Really
by Anonymous xxx.xxx.184.12
February 21, 2014
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.211.52
April 03, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you experience unnecessary pain during your visit?
No
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.133.4
March 08, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.59.152
May 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.136.23
March 23, 2012
Would you recommend this family doctor to others?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
February 15, 2012
Did this family doctor answer all of your questions?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
December 12, 2011
They always make sure to return my phone call as soon as possible. They've never left me waiting. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by Kitty Pheney
October 14, 2011
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