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Ray Bollen, MD

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Ray Bollen, MD
(13 Reviews)
> Get Phone Number & Directions
1002 SCHNEIDER DR STE 104 MALVERN, AR 72104
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Very good family doctor
by Chuck Overton xxx.xxx.104.254
September 30, 2015
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Bill Fleming xxx.xxx.227.19
October 21, 2013
Did you feel safe in this provider's care?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.110.162
October 03, 2013
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever postpone your appointment?
Sometimes, a little too often
Would you recommend this family doctor to others?
If I Had To
by Anonymous xxx.xxx.104.36
April 22, 2013
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office too cold?
No, it was fine
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.163.30
March 04, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was the waiting area spacious?
Yes, extremely spacious
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Randall Sawyer xxx.xxx.189.199
January 08, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Bill Taylor xxx.xxx.189.131
November 05, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
If I need to, I'll return
by apatient xxx.xxx.48.91
May 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.254.82
May 04, 2012
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
by Anonymous
January 04, 2012
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Map and Directions
1002 SCHNEIDER DR STE 104, MALVERN, AR 72104