I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.