Michael W Kellum, MD

Michael W Kellum, MD
1105 CENTRAL EXPY N STE 2120 ALLEN, TX 75013
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Consumer Feedback

(38 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Would you recommend this family doctor to others?
I Already Have
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
by MARIA VASQUEZ xxx.xxx.111.228
February 24, 2014
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous xxx.xxx.53.242
May 15, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anabel xxx.xxx.55.1
February 19, 2013
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did you feel safe in this provider's care?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by rob xxx.xxx.16.69
January 14, 2013
Did this provider answer all of your questions?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
by Betsy xxx.xxx.197.45
December 26, 2012
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.203.37
December 13, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Are you going to visit this provider again?
Without a doubt!
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.10.82
October 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.184.148
August 27, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.246.250
July 26, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.50.206
July 24, 2012
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