They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. A couple of times they've stayed open a few minutes past their closing time to help me, but most of the time they'll close at their scheduled time whether someone needs help or not. They were very polite and helpful and made sure that I had everything I needed. The staff was warm and welcoming, which I appreciated. They are very friendly there.