Jansen S Todd, DO

Jansen S Todd, DO
1702 E Denman Ave Lufkin, TX 75901
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this family doctor answer all of your questions?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
February 20, 2012
Was this provider's office clean?
It was satisfactory
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
January 23, 2012
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous
December 13, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's staff friendly?
Friendly Enough
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider offer flexible appointment times?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
November 21, 2011
Was this family doctor's staff friendly?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
October 07, 2011
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.
by Stacy Marquez
July 18, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider prominently display their diplomas or business license?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
July 06, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. They always made sure that I wasn't in any pain. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by Heather
June 29, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
June 29, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider listen to your input and concerns?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
June 03, 2011
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