Jansen S Todd, DO

Jansen S Todd, DO
1702 E Denman Ave Lufkin, TX 75901
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I use to go to dr Todd several years ago and I liked him,he always listen to you and answer all your questions.even though I haven't been to him lately everyone say he is still the same as when I was going to him.i have been going to a dr.morris in rusk but my daughter doesn't like him very much because it takes to long to get in you have to sit for long periods and once you get to the xzam room you have to wait a long time.
by sherry smith xxx.xxx.8.117
January 29, 2015
This Family Medical group is our Family Doctor. If I didn't like them, I would find a new one!
by Debbie xxx.xxx.19.105
November 17, 2014
Does this doctor use current and safe equipment?
Yes
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Yes
Did this provider give the impression that they cared about your concerns?
Yes
by Anonymous xxx.xxx.40.208
August 19, 2014
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I don't know of anywhere else that would've taken better care of me. I had a great experience. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Angi xxx.xxx.3.1
January 08, 2014
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this provider remember you by name?
Sometimes, but not always
Was this provider's office easy to locate?
Fairly Easy
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by RGC1 xxx.xxx.210.164
October 16, 2013
I had to wait forever after I arrived for my appointment. They are always running really behind and over booked. I wasn't greeted at all when I walked in the door. No one seemed to notice or care that I was there. i have seen Dr. Todd for ten years and they still cannot seem to remember my name and they make no effort to even try. I'd rather go to someone else who might actually appreciate my loyalty and business. I do agree with the loyalty part, they should be more accomodating to his long term patients. All he wants to do is hand out drugs no matter what the symtoms are.
by theresa xxx.xxx.15.196
September 24, 2013
by Cook xxx.xxx.32.75
July 18, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's staff friendly?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider answer all of your questions?
Yes
by katywmn xxx.xxx.74.2
October 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.34.200
August 15, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.28.136
April 30, 2012
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