Steven L Ross, DO

Steven L Ross, DO
1105 SANTA FE DR STE 103 WEATHERFORD, TX 76086
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Consumer Feedback

(70 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
February 29, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider late to your appointments?
No, they were on time
by Anonymous
February 28, 2012
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
February 16, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
February 08, 2012
Does this provider have helpful information available online?
No, just a basic listings page
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
January 23, 2012
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by JC Travis
December 19, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this family doctor use current and safe equipment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
December 19, 2011
I was happy and relieved that they were able to answer all of my questions. I felt like I got a good amount of information. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I love that they never cancel their appointments last minute here. I can always count on them to be there for me.
by VICKIE EHRLE
December 13, 2011
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by CODA GRIFFAY
December 12, 2011
Their office was nice and quiet. I was worried it would be overly loud but it was fine. They had a few different appointment times available but none were perfect for my schedule. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by Nikolay
December 01, 2011
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