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Mark D Westbrook, MD

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Mark D Westbrook, MD
(27 Reviews)
> Get Phone Number & Directions
15655 CYPRESS WOODS MED DR #110 HOUSTON, TX 77014
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Consumer Feedback

(27 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.90.210
June 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.80.26
April 10, 2012
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by s
February 22, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider have an entertaining selection of waiting room magazines?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
February 09, 2012
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
January 19, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Anonymous
January 09, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider have reasonable prices?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
November 30, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
October 12, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office too cold?
No, it was fine
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
October 10, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time.
by Nida Ellis
June 20, 2011
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Map and Directions
15655 CYPRESS WOODS MED DR #110, HOUSTON, TX 77014