Victor I Lugo-Miro, MD

Victor I Lugo-Miro, MD
3036 NORTHPARK DR HUMBLE, TX 77325
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
They were average
Does this doctor use current and safe equipment?
Yes
Did you feel like this provider's office was sufficiently staffed?
Yes
by Anonymous xxx.xxx.160.21
July 24, 2014
I can't give this facility one star. They pipe religious music 24/7 telephonically and throughout the office indicating they care? Or they have compassion? Or their dedication to patients stems from some holy affiliation with The Almighty? I don't know, but their hypocrisy reigns supreme.

I have had migraines since my teens. Had multiple scans/MRI's...we KNOW they're migraines. When I see someone who's genuine, my migraine takes leave that very day. In more than a decade of seeing Lugo-Miro as our family practitioner, there has not been ONE time my migraines have been properly tended to. Not once. I can't explain in words how utterly frustrating this is because anyone with migraines knows the debilitating nature of these nightmares.

My last visit was, of course, right on par. I went in with migraines accompanying flu-like symptoms. I wrote down my complaints so as to be efficient and not have to repeat myself multiple times. The bronchitis...they're treating. Did I wake up this morning in pain? Absolutely. If you're looking for a caring physician, this is not your place. They will do nothing for you.
by Mabs xxx.xxx.85.130
November 23, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you feel safe in this provider's care?
Yes
Did they follow up with you after your appointment?
Yes.
Would you recommend this family doctor to others?
I Already Have
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.160.21
July 11, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.79.116
June 17, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.38.7
September 25, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.192.1
September 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.104.96
July 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by daina xxx.xxx.81.203
March 15, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Was this family doctor's staff friendly?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
March 01, 2012
Their staff was not friendly at all, I didn't feel welcome there. I was left in the appointment room by myself, but they eventually returned. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I felt very safe in their care. I definitely trust them. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. The appt. setter lady is completely rude and needs training....
by Jen
September 16, 2011
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