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Neal S Meritz, MD

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Neal S Meritz, MD
(15 Reviews)
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Retired, no longer in practice SAN ANTONIO, TX 78258
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
They say you are only as strong as your weakest link. This holds true even for doctors. Though I've seen Dr. Meritz or several years and always felt as though I was in great hands; his staff leads a lot to be desired. They are unwilling to schedule appointments, take messages, return phone calls, and frankly seem unconcerned about the patients health and well being. It is for that reason that I will be in search of a new gp.
by JL xxx.xxx.120.93
March 01, 2013
Was this provider's office too cold?
No, it was fine
Did this provider rush your appointment?
No
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.38.175
February 20, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
by Anonymous xxx.xxx.144.227
November 27, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.125.181
October 17, 2012
Our family has been seeing Dr. Meritz for quite a while, but unfortunately we will be looking for another provider. Although we truly like the doctor himself, his staff is not helpful and not particularly friendly. My husband took my son in for an appointment, then waited for over an hour past his appointment time. People who came in after they did were being seen. My husband checked with the front desk to see what the problem was, the receptionist went to the back to check, and after several minutes she had not come back. My husband finally left and took my son to the minor emergency clinic. We received no explanation and no apology.
by mrc xxx.xxx.122.161
September 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.73.60
April 05, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Would you recommend this family doctor to others?
I Already Have
by Anonymous
November 23, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
September 16, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
August 23, 2011
Was this family doctor friendly?
Extremely Friendly
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Would you refer this provider to a family or friend?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
August 17, 2011
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Retired, no longer in practice, SAN ANTONIO, TX 78258