Norma A Iglesias, MD

Norma A Iglesias, MD
1205 N RAUL LONGORIA RD STE H SAN JUAN, TX 78589
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
I HAVE BEEN SEEN AT BOTH OF DOCTOR NORMA IGLESIAS CLINICS. THE PATIENT CARE IS AWESOME.THE STAFF DO THEIR VERY BEST TO SPEED WAIT TIME. TRUST WORTHY AND CARING . AND THATS WHAT WE ALL SEEK WHEN SICK.
by JUAN xxx.xxx.120.29
November 29, 2023
While the doctor and PAs are wonderful their nurses and Dinora, the office manager, are very unprofessional and ineffective. I had to make my own referral and Dinora said that it was the patient's responsibility in looking for a doctor and making the referral.; she then hung up on me and didn't want to hear what I had to say anymore. When I call, I am in over 20-minute holds, and I have been trying to get prior authorization for over 3 days. The staff lacks, training, professionalism, customer service, and knowledge.
by Patient xxx.xxx.148.22
April 12, 2023
The staff & clinic was so polite & the PA's & Dr. are wonderful. I will continue to go & recommend their trust & care for your health as I did.
by Ernesto Robles xxx.xxx.120.18
November 14, 2019
Was this doctor's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor friendly?
Yes
Did this doctor answer all of your questions?
Yes
Did this provider listen to your input and concerns?
Mostly yes
by Anonymous xxx.xxx.94.205
October 06, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Would you recommend this family doctor to others?
I Already Have
Was this family doctor friendly?
Yes
Did this family doctor answer all of your questions?
Yes
Was this family doctor's staff friendly?
Yes
by Anonymous xxx.xxx.12.139
March 06, 2014
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you leave the office feeling satisfied with your visit?
Completely!
Is this business handicap-accessible?
Yes
Does this provider maintain a professional appearance?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.208.250
February 12, 2014
Was this provider's staff friendly?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this family doctor friendly?
Yes
Were you able to relax during your appointment?
Not really, I was a little uneasy
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anita xxx.xxx.212.43
December 17, 2013
I was confident that they were using the latest treatment methods. They made me feel special and respected, and were very sympathetic to my situation. They made the extra effort to make sure every question and concern I had was addressed. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They never made me feel uncomfortable for asking any question.
by cinamen xxx.xxx.226.252
November 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by franklin, M xxx.xxx.181.126
July 16, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Mares6 xxx.xxx.65.106
April 28, 2012
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