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John F Bangston, MD

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John F Bangston, MD
(9 Reviews)
> Get Phone Number & Directions
11671 JOLLYVILLE RD STE 203 AUSTIN, TX 78759
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Would you recommend this doctor to others?
I Already Have
Did this provider give the impression that they cared about your concerns?
Yes
by Anonymous xxx.xxx.238.20
June 29, 2015
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor's staff friendly?
Yes
Do you feel like this provider's office is well staffed?
Yes
by Anonymous xxx.xxx.216.95
April 24, 2014
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider offer flexible appointment times?
Yes
by Anonymous
February 27, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you experience unnecessary pain during your visit?
No
by Anonymous
February 21, 2012
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.
by Chuck
July 19, 2011
Did this provider rush your appointment?
Not too much, but somewhat
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Was this provider's office too cold?
No, it was fine
by Anonymous
July 05, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
May 12, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Would you recommend this provider to others?
I Already Have
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
March 21, 2011
I was a patient of Dr. Bangston's for a few years prior to about 2006. I ALWAYS paid every bill; right at the time of visit most times. I am a 30 year old single woman who has worked hard to keep a good credit rating.

Yesterday I looked at my credit report and a $25 fee from Dr. Bangston's office is in collections! When I called the office to inquire the nurse told me it was from a missed annual physical appointment and made some statement about outsourcing their billing. MY QUESTION TO HER WAS: "AS A PATIENT OF DR. BANGSTON WHO ALWAYS PAID HER ACCOUNT...WHY WAS I NOT NOTIFIED THAT I OWED MONEY BEFORE IT WENT TO COLLECTIONS??"

I've had the same number since I was a patient of his...a simple phone call...even a letter to let me know I owed something and I would have gladly paid $25 if I had accidentally missed an appointment. (I do not recall ever making that appointment...but have no recourse to dispute it and the fee!) Instead I have to find out about it over 5 years later?

BAD BUSINESS PRACTICE. Dr. Bangston may be a good doctor but he is directly responsible for his office practices and his staff...and that is where he FAILS MISERABLY. When I do return to Austin, I will not be using him as my doctor and I would definitely not reccomend him to any of my friends or family because of the lack of respect his office seems to have for patients.

I also saw posted on a Citysearch.com forum that another women had a similiar experience with Dr. Bangston's office...except it was her teenage son's credit rating that was affected.
by kellyna13
September 22, 2010
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Map and Directions
11671 JOLLYVILLE RD STE 203, AUSTIN, TX 78759