Monica Serrano-Toy, MD

Monica Serrano-Toy, MD
2121 E HARMONY RD STE 370 FORT COLLINS, CO 80528
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.233.84
February 14, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.149.161
June 01, 2012
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Was this family doctor friendly?
Not Really
by Anonymous
January 17, 2012
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
December 29, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were you able to relax during your appointment?
Yes
by Anonymous
September 29, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider late to your appointments?
No, they were on time
Does this provider offer flexible appointment times?
Yes
by Anonymous
September 21, 2011
I like this doctor. She is a good doctor.
by Eric Jones
September 20, 2011
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I love that they never cancel their appointments last minute here. I can always count on them to be there for me.
by kk
August 11, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
July 01, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
May 05, 2011
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