They have really great customer service here. They always put their customers first, regardless of the situation. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I'll definitely be going back. I didn't have a bad experience. They gave me sufficient information to make a decision about my treatment plan. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.