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Vicki D Copeland, MD

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Phoenix, AZ

Banner - University Medicine Family Medicine Clinic

Phoenix, AZ

Banner - University Medicine Family Medicine Clinic

Phoenix, AZ

Banner - University Medicine Family Medicine Clinic

Phoenix, AZ
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Vicki D Copeland, MD
(6 Reviews)
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9305 W THOMAS RD STE 350 PHOENIX, AZ 85037
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Dr. Copeland was able to pinpoint what was causing my shoulder discomfort when I first visited her office, whereas my previous doctor hadn't been able to. She gained my confidence over 11 years ago. After learning that I had had cancer, she followed my case closely over the years. She just has always been on top of all my health issues. She showed she cared and followed through. Dr. Copeland is one good doctor.
by Ana B. xxx.xxx.61.130
November 19, 2014
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you feel safe in this provider's care?
Yes
by Anonymous
September 23, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel safe in this provider's care?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
June 01, 2011
My appointments don't usually get canceled here, but it's not unheard of either. I never know, it's usually a 75-25 chance. The office smells clean. I wasn't worried about their equipment. It was safe and well taken care of. They barely ever answer any of my questions over the phone, and I've had to make more many appointments than necessary. They paid close attention to me and all of my questions were answered if I was in the office. Sometimes it takes a while to get prescriptions refilled. And there have been times when the doctor wanted to see me before refilling, but didn't have an opening for two weeks. It would be better if they approved one refill with a note to see doctor prior to any other refills. My doctor does not refer me to other doctors she knows. She just has a binder with specialists names in it, and has the office staff do the referring.
by Melissa
May 03, 2011
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most.
by rebecca jimenez
April 14, 2011
Was this provider's staff friendly?
Yes
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
April 12, 2011
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Map and Directions
9305 W THOMAS RD STE 350, PHOENIX, AZ 85037