I've been calling to make appointment up with either Dr. Rasha Soliman or her partner Dr. Shirley Chung.but there is NO ANSWER on either Press 1 or Press 2 options on their phone. I do not wish to DIE waiting so I will be looking elsewhere for my primary provider replacement. I am sure the doctors are excellent but not if can't even get in touch with anyone in their office. It is only 3:35 PM Monday. I believe their should still be open.
Dr. Soliman herself is great when you actually get the chance to communicate with her. Her staff is one of the worst I have run into. They have a very antiquated phone system and her staff is general is very unhelpful. Dr. Soliman left me a message regarding my bloodwork seven minutes before her office closed. I have been calling her back for the past two days twice a day with a general response from the nurse, "she'll call you when she has time."
If you are a new patient, I would strongly advise you look for another doctor. Why does the patient have to do work so hard to speak with the doctor and get lab results?
Dr. Soliman has been our family doctor for many years. She is personable, thorough and never rushes you. I would highly recommend her. Her staff is wonderful as well. When I recently needed a prescription they took care of it quickly.
My friend recommended Dr. Soliman and she is as wonderful as she said she was. She took time with me and didn't seem hurried and explained everything to my satisfaction. I highly recommend this doctor.