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Brooks C Michaels, MD

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Facey Medical Group - Simi Valley

Simi Valley, CA

Facey Medical Group - Simi Valley

Simi Valley, CA

Facey Medical Group - Simi Valley

Simi Valley, CA
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Brooks C Michaels, MD
(9 Reviews)
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2950 SYCAMORE DR STE 300 SIMI VALLEY, CA 93065
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
1 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Was this provider's office too cold?
No, it was fine
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.59.2
December 27, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.58.4
October 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.120.40
July 05, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.177.248
June 24, 2012
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
November 01, 2011

Doctor: DO NOT GO TO THIS DOCTOR EVER!. The one time I went to him after being hospitalized, was for a perscription refill. Doc Michaels sent my perscription to CVS pharmacy and doubled my doseage by mistake. While driving to school I got very sick. I vomited all day, and needed to call a sub. I thought I was going to die. When checking with CVS, they said the persription was called in doubled. When calling Dr. Michaels the next day, he blamed CVS and the office staff hung up on me. NOW yesterday 8/30/2011 he screwed up again. Our 13 year old daughter has been sick. I called the office, and Dr. Michaels ordered a blood test over the phone without seeing her. He told us to take her to the lab the next day. I took her out of school, and could not let her eat for 8 hours before hand. When we got to the lab, they had no paperwork for my daughter. Wasted trip. When my finance called today and told the office staff about their screw up, the doctor got on the phone and said we could go anytime today, and then hung up the phone on him. About 30 minutes later, they RN named Maria called me on behalf of the doctor, and told me the doctor said "Tell your finance that he is never allowed to call or show up at this office ever again, and if he does, they will disenroll my whole family from his office." Two hours later, they called the lab. Now we changed Doctors, and have to start from scratch. Worst Doctors office I have ever known. Beware.



by Beware
August 31, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
July 19, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
June 27, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
June 22, 2011
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Map and Directions
2950 SYCAMORE DR STE 300, SIMI VALLEY, CA 93065